Access to Client Portal

Please be advised that United Church Funds is working with our vendor to address issues reported by some clients in accessing the Client Portal via our website. Read more to learn how to access your account if you experience this issue.

December 2022 Statements Available on the UCF Client Portal

December 2022 account statements are now available for viewing and download from your organization’s online client portal under Statements and Documents. Please read this article to learn more about the statement content.

An Apology and a Way Forward

UCF offers sincere apology for delays in retrieving account statements and delayed responses to your questions from our Client Services team. We are working around the clock to remedy the situation as soon as possible and thank your patience. UCF remains steadfast in our commitment to ensure we deliver first-rate service to all clients going forward.

UCF Client Portal: Video Tutorial

UCF team has prepared this video tutorial and PDF document on using Innovue and taking advantage of all its features.

UCF Client Portal: FAQ

UCF team has prepared this FAQ document to help clients navigate the new client portal, Innovue, and gain familiarity with the new functionalities.